Frequently asked questions

Find answers to some of the most commonly asked questions about March for Babies.


    • What’s happening?
      • This year we are excited to announce that our annual March for Babies fundraising events will become virtual so that everyone can Step Up! for moms and babies, no matter where they are. We are asking March of Dimes supporters across the country to participate and Step Up!

    • Given concerns around Coronavirus (Covid-19), are you holding March for Babies events this year?
      • Our March for Babies celebration is still on! We are rapidly preparing for a new, virtualized event that will be fun and engaging for everyone. This change in format aligns with the newly released CDC guidance for large events, to help ensure the safety and health of our participants. More details on our new format to come soon!

    • Why isn’t the March for Babies event being postponed instead of changed to a virtual event?
      • The onset of COVID-19 and the effect it is having on families around the world is truly devastating. With our medical system being tested as never before, it is imperative that we “step up” the fight for healthy moms and strong babies. Even in the best of times, moms and babies rely on our programs, research, advocacy and health information every day. During this time of urgency given the COVID-19 pandemic, the need for March for Babies to Step Up! its support is even more critical.  

        Babies can’t wait. Moms can’t wait. You can’t pause pregnancy. Moms and babies carry significant health risks, and the COVID-19 pandemic is putting more stress on a healthcare system that will be challenged to meet their needs. This is why March for Babies will proceed, but in a new way.

    • How does participation in Step Up! support COVID-19 efforts for moms and babies?
      • By fundraising for March for Babies, participants will help support moms and babies directly impacted by COVID-19. This support includes:

        • Research for COVID-19 treatments ensuring they are inclusive and safe for pregnant and lactating women.
        • Fundraising and advocacy efforts needed to help those families directly impacted by COVID-19.
        • Resources and training for doctors and nurses in the ICU and NICU who are fighting tirelessly for moms and babies every day.
        • Development of educational materials for moms-to-be and families about what they should know to protect themselves.

    • What is the Step Up! campaign?
      • It is a virtual version of March for Babies in which participants track steps and collect donations between now and May 15. The campaign will include a series of challenges to get teams moving and increase those steps.

        Throughout the campaign, March of Dimes will provide supporters with a series of fun, engaging virtual challenges (including a Tik Tok step/dance challenge, Corporate Bracket Challenge and more) to get people stepping, encourage the sharing of personal stories about why participants are “stepping up” to get the word out about the critical needs of mothers and babies right now.

    • How do individuals participate?
        1. Register to participate at
        2. Download the Charity Miles app. Be sure to use the link/QR code on the page to take you directly to the Step Up! campaign
        3. Start stepping and share your story
        4. Request pledges from friends and family via the app
          – don't be shy!
        5. Visit the app daily and watch for challenges to participate in throughout the campaign.
        6. And don’t forget to make your own donation!

    • How does fundraising work?
      • There are two main ways team leaders and participants can fundraise for March for Babies.

        1. Your pledge page on You can invite friends and family to donate to your personal fundraiser just like before, and you can show them you’re getting your steps in by using the social share links in the Charity Miles app to share progress on social media. When you share on your social media accounts, be sure to link to your personal fundraising page to encourage more donations.
        2. The Charity Miles app. You can invite your friends and family to pledge to donate to your steps and when they pledge, they will be driven to make a donation to March for Babies!

    • How do corporations participate?
      • Corporate partners can participate as sponsors. Contact your local March of Dimes chapter or [who] for more information about opportunities to receive broad recognition via our virtual event and promotions.

        Corporate partners can also participate by having teams. Engaging employees in a fun, team-building activity that encourages wellness and community engagement. Contact your local March of Dimes chapter or sign up on to start a team.


    • How will we find out if our local event has been impacted?
      • We will notify all registered participants via email and text if there have been any changes in their event. Additional updates will be posted on on each event’s page (search by zip code). Participants may also call 888-663-4637 for any event updates.

    • Am I required to meet my fundraising goal?
      • No, we ask that you make your best effort to meet your fundraising goal to help us in improving the health of babies.

    • Is fundraising a requirement to participate in the event? Can I just donate and participate?
      • No fundraising is required. However, March for Babies benefits the March of Dimes mission of healthier moms and stronger babies with funds raised or contributed by participants. We ask all who attend March for Babies to make a personal donation or ask others to donate to their efforts We welcome everyone’s help to make a difference for mothers and babies!

    • Where can I find my fundraising URL (link) to give to potential donors?
      • When you sign in to your account, it is just below the big cover photo. Click the "copy URL" button and then paste it where you need it.

        If you send emails or post to social sites from your fundraiser page, we automatically include a link to your page so you don't have to. Choose "FUNDRAISE in the navigation to get started.

    • How do I submit matching gifts?
      • Matching gift programs typically require the employee to provide documentation of the gift they made. The March of Dimes then has to verify that the donation was received.

        - If you've already made your donation and completed the documentation required for your matching gift program, give the form or other information needed to the fundraiser or send directly to the March of Dimes; be sure to clearly indicate the name of the person or team you donated to so we can properly credit the donation.

        - To check if your company has a matching gift program or apply for the matching gift, visit our matching gifts page and use the search box to determine if your company will match your donation. You also can access forms, guidelines and instructions.

    • I've already joined March for Babies, how do I join or create a team?
      • First, sign in at

        Start a new team:

        • Click the "START A TEAM" link under your name on your fundraiser page.
        • Enter all the necessary team info (Family team/Company/Club, team name, fundraising goal, address, etc.)
        • Click the "CREATE TEAM" button at the bottom of the create team page.
        • Then, you will be brought to a page to review your team's event information. If the event is not correct, click the "CHANGE LOCATION" link and choose the correct event. If it is correct, just click "CONTINUE" and you will return to your fundraiser page.
        • Your team is now created and you can manage it by clicking the "MY TEAM" tab in the navigation bar.

        Join an existing team:

        • Click the "JOIN" a team link under your name on your fundraiser page.
        • Enter the team information in the search box. Be sure to check that the distance and ZIP code are correct.
        • Select your team from the search results, or search again if needed.
        • Click the "JOIN" button in the appropriate team that you wish to join.
    • How do I remove myself from a team?
        • Log in to your March for Babies page at
        • On your fundraiser page, scroll down to the "MY EVENT" module where your team name is displayed and then click "CHANGE TEAM".
        • -- OR --
        • Click the arrow next to your profile image in the upper right corner of the screen.
        • Choose "MY PROFILE and scroll down to the "MY FUNDRAISING PROFILE" section.
        • Click "CHANGE MY TEAM".
        • You will then have the option to join another team, start a new team or find a new event near you (this is the no team option).
        • Select the “FIND A NEW EVENT NEAR YOU" option and click "CONTINUE".
        • Search and select the event location you'd like your personal page to be signed up on and click "SIGN UP".
        • You are now signed up as an individual and no longer listed on the team roster.
    • What is the list of rewards?
    • How do I remove or deactivate my page?
        • To deactivate your page, sign in to your account and click the arrow next to your profile picture in the upper right corner of the screen.
        • Choose "MY PREFERENCES" and click the checkbox next to "DEACTIVEATE MY PAGE".
        • Click "SAVE CHANGES".

        When people search for you or click on a link to your page, they will see a message that no results were found or the account is not active.



    • How can I get an additional copy of my receipt for tax purposes?
      • If you have an account on, then you have the ability to email the donor their receipt. Here's how:

        • Sign in to your March for Babies account at
        • Click on the "my donations" tab.
        • Scroll down the list of donors and click on the donor's name.
        • In the pop up window, click "send receipt." An email address is required to send the receipt.
        • -- OR --
        • If your donor didn't record his/her donation online, scroll down to the "Cash/Check" donations section and click the "ADD CASH/CHECK DONATION" button.
        • In the pop up window that appears, enter the donor's information and amount. An email address is needed to send a confirmation/receipt.
        • Select “YES” in the "RECEIVED" section to mark the donation as being received (the donation will not appear on your fundraising progress bar unless this is marked YES).
        • Click "send receipt."
        • Once complete, click on the "SUBMIT" button at the bottom of the donation or click on the "ADD ANOTHER DONATION" button to add multiple donations.
        • -- OR --
        • Your local March of Dimes office also can assist with furnishing a receipt via postal mail. To find the one nearest you, click "CONTACT US" and submit your inquiry.
    • Why haven’t I received a receipt for my donation?
      • Depending on your email account settings, the receipt may be in your spam/junk folder. Please check there. If you don't find it, you can request an additional copy as described above.

    • How do I add cash or check donations to my March for Babies fundraiser total?
      • Your fundraising progress bar only counts donations that have been received. Credit card/PayPal donations are automatically marked "received." Any cash/check pledges your donors have made or donations you have turned in to the March of Dimes must be added to your donation list and marked "received." Receipts we have entered in our database are not reflected on the progress bar until you record the donation too.

        • Sign in to your March for Babies account at
        • Click on the "MY DONATIONS" tab.
        • If your donor didn't record his/her donation online, scroll down to the "CASH/CHECK" donations section. Click the "ADD CASH/CHECK DONATION" button.
        • When the pop up window appears, enter the donor's information and amount. An email address is needed to send them a confirmation/receipt.
        • Select “YES” in the "RECEIVED" section to mark the donation as being received (the donation will not appear on your fundraising progress bar unless this is marked YES).
        • Once complete, click the "SUBMIT" button at the bottom of the donation or click on "ADD ANOTHER DONATION" to add multiple donations.
        • The donation will now appear in the "CASH/CHECK DONATIONS" section and the amount will be included in your fundraising progress bar.

        If the donor did make their pledge on your site, but the amount is not reflected on your progress bar, then click "YES" under the RECD (received) column to mark the donation as received within the "MY DONATIONS" section of your fundraiser page.

    • How do I submit the cash and check donations that I've received?
      • You have some options:

        CHECK: please mail the checks to the below address.

        March of Dimes
        PO Box 3153
        Harlan, IA 51593 -0344


        • If your team or event has scheduled a collection day, often called "BANK DAY", you may turn in everything you've collected there.
        • You may hold on to the donation and turn it in at your selected walk event.

        NOTE: Regardless of which option you choose, remember to include a donation form so we can properly credit the money! Donation forms are located within your account by clicking on the "MY DONATIONS" tab and then the "PRINTER FRIENDLY" link. If you don't have online access, be sure to include your name and contact information in the envelope.

    • What is the March of Dimes tax ID number?
      • Our Tax ID is: 13-1846366


    • How can I retrieve my March for Babies username/password?
        • Click "SIGN IN" then click "FORGOT YOUR PASSWORD?"
        • You'll be asked to enter your username or email address, then click "CONTINUE".
        • After receiving an email with a link to reset your password, follow the instructions to enter a new password and sign in.
        • If your email address is associated with more than one March for Babies account, you will be required to enter your username.
        • Not sure what your username is? Your username is the last part of the link to your page after the / (backslash). If you don't have a clue, contact customer support for assistance.
    • How can I change my username?
      • Your username is used for your Fundraising Page link.

        Warning: If you change your username and have already sent your current link to people asking them to donate, those links won't work. They will see a message that says the user can't be found. We strongly recommend you make this change only if you haven't sent your current link to anyone.

        • To change your username, sign in to your account.
        • Click the arrow next to your profile image in the upper right corner of the screen.
        • Choose "MY SIGN IN PREFERENCE" and click "CHANGE MY USERNAME".
        • Enter your new username, when a green check appears, the name is available.
        • Click the "SAVE" button or "CANCEL" to keep your original username.
        • You can't claim a username someone else is already using.
        • Usernames can only contain alphanumeric characters (A-Z, 0-9).
        • Usernames must be at least 5 characters long and can't contain generic terms or extensions (ex: .com, .net).
    • When trying to retrieve my username/password, why am I receiving the error "Your email has more than one username...?"
      • The March for Babies system doesn't require a unique email address for each account, but each username is unique. We need the username to know which account you're trying to sign in to or reset your password for.

        Not sure what your username is? Your username is the last part of the link to your page after the / (backslash). If you don't have a clue, please contact customer support for assistance.

    • I'm new to March for Babies, how can I create a team?
        • Visit
        • Click "Start Now" or "Sign up."
        • Choose "start a team."
        • Enter all required information (anything that has an *). If your username is being rejected it may already be in use in our system, so try a different username or use the "CHECK AVAILABILITY" option.
        • Choose the option to Start a Team: select "Family team" or "Company, school, club or organization team" and enter all required information.
        • Click the "CREATE TEAM" option at the bottom of the page.
        • You will then be brought to the "REVIEW MY EVENT" page. If you wish to change the event selected, click on the "Change Location" link located just beneath the event details.
        • You must then enter a Fundraising Goal and click "CONTINUE."
        • You can then either make a personal donation to your fundraising page or choose to "personalize your page," which lets you change any of your personal information, fundraising goal or fundraising message.
    • How do participants join my team?
      • You can send/post the link to your fundraiser page and ask them to join your team. Just click “JOIN YOUR TEAM”. If you don't want to join the team, you can still help babies by making a donation. Or, you can send your friends, family and co-workers the link to your team page and ask them to join. You can post the link on social sites. You can always go to and search for the team, but the direct link is easiest.

    • How do I edit my team's name?
      • If you're the captain of a family team, you can change your team's name following these steps:

        • Log on to
        • Select the "My Teams" tab.
        • Scroll to the "my team's event" module and click "change team name".
        • Type your new team name in the box, messages will display if the name is available or not.
        • Click "save".
        • If you're not the captain of a family team, please contact your local March of Dimes office to change your team name by submitting your inquiry in "contact us" form. Click Contact us.
    • How can I find a person or team so I can donate or join?
      • Search for a person or team; in the search results click donate or the visit page button. When you visit the page, you can then choose to join.

    • How can I manage my team online?
      • If you created your team online, you should already have access to manage your team online. Sign in to your account and in the navigation bar you should see a blue "Captain" tab. Click that tab to manage your team. You can update your team page, recruit team members and review your team's progress.

        If you sign in and don't see the tab, click the "contact us" link in the navigation bar to request assistance.


    • Are there any registration fees to participate in a March for Babies event?
      • No, signing up for March for Babies is free, but we do ask that you make a personal donation and/or fundraise to help babies.

        Some March for Babies events also have Run for Babies scheduled on the same day and location. Runners can sign up at A registration fee is required to sign up as a runner.

    • What is my local event office information?
      • To find the March of Dimes office nearest you, please click "contact us" with your inquiry and submit it.

    • How can I be removed from your mailing list?
      • You can be removed from marketing emails by clicking the unsubscribe link at the bottom of the message. For non-email communications, contact [email protected] for assistance.

        If you have an active fundraiser account, you will continue to receive transactional messages from our system related to your account, such as registration confirmation, updated profile confirmations, etc.

    • How can I volunteer?
      • Contact your local March of Dimes office to find out about volunteer opportunities.

        To find the March of Dimes office nearest you, please click "contact us" with your inquiry and submit it.